We do not accept returns or exchanges unless the item you purchased is “defective”. If you receive a “defective” item, please contact us at 832-591-0090 within 15 days of the receiving date, providing details of the product and the defect.
Upon receipt of the returned “defective” product, our team will fully examine the item in detail, then notify you via e-mail or phone as to whether you are entitled to a refund or a replacement due to the defect. If you are eligible for a replacement, we will replace the product if possible, or refund the purchase price through the original method of payment.
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US Precious Metal Reserve is a private distributor of Gold, Silver & Platinum coins from the U.S. Mint and is not affiliated with the U.S. Government. Information on this website is intended for educational purposes only and is not to be used as investment advice or a recommendation to buy, sell, or trade any asset that requires a licensed broker. As with all investments there is risk and the past performance of a particular asset class does not guarantee any future performance. US Precious Metals, principals, and representatives do not guarantee to clients that they will realize a profit or guarantee that losses may not be incurred as a result of following its recommendations, or upon liquidation of precious metals bought from USPMR.